Question 1

Is my clinic data secure?

Accepted Answer

Yes. We use industry-standard encryption and never share your data.

Question 2

How long does setup take?

Accepted Answer

Usually 2–5 business days, depending on your PMS provider’s response.

Question 3

Can I upgrade or downgrade my plan later?

Accepted Answer

Yes, you can change your plan anytime from your account dashboard.

Question 4

Is there any lock-in contract?

Accepted Answer

No, all VetIQ plans are month-to-month. Cancel anytime.

Question 5

Do you offer support?

Accepted Answer

Yes! All plans include email support, and higher plans include onboarding calls.

Question 6

Does VetIQ work with my PMS?

Accepted Answer

VetIQ integrates with multiple practice management systems including RxWorks, VisionVPM, and Ascend.

Question 7

What is VetIQ?

Accepted Answer

VetIQ is a veterinary analytics platform that helps clinics improve performance through data-driven insights.

Question 8

How much does VetIQ cost?

Accepted Answer

Plans start at A$150/month with setup and training included.

Question 9

Is VetIQ suitable for multi-site clinics?

Accepted Answer

Yes, VetIQ is designed for both single-site and multi-site veterinary practices with advanced reporting tools.

The Power of Standardised Reporting: Why Consistent Metrics Matter for Multi-Clinic Groups

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